Frequently Asked Questions
Everything you need to know about our premium stainless steel jewelry and accessories.
Will Fancy Steel jewelry tarnish or change color?
No. Our jewelry is crafted from high-grade 316L stainless steel, which is naturally resistant to corrosion and oxidation. You can wear our pieces daily, even in water, without worrying about green skin or fading.
Is your jewelry safe for sensitive skin?
Absolutely. All Fancy Steel products are hypoallergenic, lead-free, and nickel-free, making them safe for even the most sensitive skin types.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
How should I care for my steel jewelry?
Maintenance is simple. Just wipe your jewelry with a soft cloth to remove dust or fingerprints. For a deeper clean, use mild soap and water, then dry thoroughly with a lint-free cloth.
Do you offer a warranty on your products?
Yes, we provide a 1-year limited warranty against manufacturing defects. If your item breaks or experiences structural issues due to production errors, we will replace it free of charge.